Will I get results after one session? 

Grief has a life of its own and although it is different for everybody, do not expect your grief to go away after one session. It takes time. A session may provide you with clarity, some ideas about your grief journey or perhaps the comfort of someone just to talk to when you feel no-one else understands what you are going through.  Often clients request several sessions to help them with their individual journey.

How long is each session?

Each session is 45 minutes long starting from the time of your scheduled appointment. If you call in late, we likely will not be able to make up the lost time since I may have another client scheduled after you.

What is your No-show/Late/Cancellation/Rescheduling policy?

• If you are more than 10 minutes late to call in after your scheduled time, you will be considered a no-show and no refund will be provided. This is because I set aside the time just for you and I am not able to wait around indefinitely in the event a client does not show up. Please be considerate of my time.
• If you do not show up to your appointment and/or you have not given me 48 hours cancellation notice, no refund will be provided.
• If you cancel 48 hours or more ahead of the appointment, you will have an opportunity to reschedule or receive a refund (minus applicable Paypal fees).
• If you need to cancel/reschedule, please email me at the address provided in the confirmation email.·       
• If you cancel less than 48 hours before your scheduled appointment and do not reschedule, there is also $35 service fee. You may rescheduled a maximum of 2 times.

How does payment and appointment scheduling work?

Payment is due when requesting a session. You will need to agree to and sign our service policy electronically before payment is processed.  Once your payment has been received, you will receive an email with further instructions for scheduling and calling in for your session. Please note that the email you will receive will be sent to email address provided under the  billing details ,  so please look out for that.  

What else should I know about the sessions?

My goal is to provide you with compassionate and helpful attention, as much as can be provided in a single session. If you feel this objective was not met, please bring this to my attention.

I agree to work with you to support you and guide you with your pet loss grief, but I cannot guarantee results.  You will create powerful results by having the courage and determination to forward the action in your life.

During the time we spend together in our mentoring sessions, I will devote my time, thoughts, and energy to you, exclusively. I ask that you please silence your cell phone and any notifications/interruptions so that our session can proceed uninterrupted.

I am a pet loss grief specialist, not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions. If any issues come up for you that should be handled by a licensed therapist or physician, I reserve the right to insist that you contact an appropriate professional.

As your pet loss grief partner, I will bring active and attentive listening, understanding, belief in you and commitment to your success.  You can expect me to challenge you, offer fresh perspectives, make requests (including assigning “homework” if applicable), acknowledge your growth, and guarantee utmost confidentiality (to the fullest extent of the law, and so long as I don’t fear for your or another’s safety).

Are the sessions conducted via telephone?

I do all my appointments by telephone because I feel that I am better able to serve you through an intuitive experience. I  feel that video/Zoom appointments are not ideal for this and may detract from the essence of our work. If you would specifically like a video/Zoom session, please indicate that in your email when scheduling.